Order Management Specialist




What are we looking for?

University Degree is important and an Economic degree will certainly bring you an advantage.
An advanced level of the language you are applying for is mandatory and you will also need a good level of English to do the job right.
You will work as part of a large and friendly team so it’s important to be a team player.
We like customer management skills as well as a keen eye for details and problem solving attitude.
And we will value your willingness to learn!

What will your job be about?

You will help in liaising with customers – distributors, agents etc – to register their orders, perform checks and follow-up on for a major international company.
Effective and Efficient handling of customer inquiries (stock availability, delivery- times, special production enquiries and preparations, price, technical & marketing issue’s)
Create orders in SAP/ERP
Control and monitor the progression of order from input stage, production, allocation and dispatch to invoicing and effected delivery.
Communication to customers and sales force of stock or, if not available, alternatives including negotiating stock with other countries.
Follow-up with Logistics/planning/warehouse to ensure smooth delivery
Correct invoicing of supplied materials

 Who is Genpact?

We welcome you to be our next Genpacteer!

Genpact stands for “generating business impact”. We are the largest international provider of business services in Romania. We architect the Lean DigitalSM enterprise through a unique approach that reimagines our clients’ middle and back offices to generate growth, cost efficiency and business agility. Our hundreds of clients include more than one-fourth of the Fortune Global 500. We have grown to over 70,000 people in 25 countries, with over 4000 colleagues in our European centers.

If you want to find out more about Genpact and how you can Learn. Grow. Succeed. Visit our career website and like our Facebook pages: YouYourself and Genpact.

Our Romanian offices are located in Bucharest (Iride Business Park, Pipera) and Cluj-Napoca (United Business Center).

Apply now with your CV at recrutare.genpact@bosromania.ro!